- I’ve locked myself out of my online ordering account, what should I do?
- I have missed my order cut off time, what do I do?
- What to do if an item is out of stock
- Can I have more than one person ordering?
- Where can I find my order history?
- A product is missing from my online ordering account
- I think my pricing on Carl’s Shop is incorrect
- How to find your sold-to number and ship-to number
- How far in advance can I place my order?
- What forms of payment do you accept?
- How can I see any free stock I am owed?
- I don't want my pricing visible on Carl's Shop
- Are the prices shown including VAT?
- Offers and Promotions on Carl's Shop