Missed the Cut-Off to Place Your Online Order? Here’s What to Do Next
At Carlsberg Britvic, we understand how busy your day can get, and sometimes that means missing the cut-off time for placing your online order. While this can be frustrating, we're here to help.
What To Do Next
✅ Place your order online like you normally would
✅ Contact us on Live Chat with your order number to hand
✅ Let us know you've missed your order cut off by selecting:
'I need to amend an order already placed'
'Change the date of an order already placed'
Our Customer Service team will then speak with our depot to check if they can still deliver on your normal delivery day, or if an alternative delivery day can be offered.
Once this has been confirmed, our team will contact you to update you. They will do their best to accommodate your request, subject to product and logistical availability.
Never Miss the Cut-Off Again – Download the Cockpit App
To help you stay on top of your ordering schedule, we recommend downloading our Cockpit App, a simple, user-friendly tool that helps you manage your Carlsberg Britvic account on the go.
With the Cockpit App, you can:
📅 Set up automatic order reminders so you never miss the cut-off again
📦 Place and manage orders from your phone or tablet, anytime
🔔 Receive real-time alerts and updates about your deliveries
Staying organised has never been easier.
Don’t have the Cockpit App on your smartphone or tablet yet? Download it now using the links below.
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