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  1. Carlsberg Britvic
  2. FAQs
  3. Cockpit App
Articles in this section
  • What is the Cockpit App?
  • How do I set up the Cockpit App?
  • Adding another user to the Cockpit App
  • How do I reset my password for the Cockpit App?
  • I’m locked out of my Cockpit App account, what should I do?

How do I set up the Cockpit App?

Carlsberg Britvic Customer Services
10 September 2025 13:40

Step-by-Step Setup Guide

Cockpit new - main header image.png

1. Download the App

app store.pngget it on google.png

App Store: Cockpit on the App Store

Google Play: Cockpit - Apps on Google Play

 

2. Register Your Cockpit User Account

Open the app and create a new Cockpit user account. Registration is easy and takes less than 3 minutes!

Have your 7-digit “SoldTo” account number handy (found on any Carlsberg Britivic invoice). If you don’t have one, reach out to us via our Live Chat. 

3. Verify Your Email Address

Enter your email address, and you'll receive a verification code via email. Once you've entered the code into the app, you'll be prompted to create a password for your Cockpit account.

4. Link to Your Carlsberg Britvic Online Account

The app will prompt you to connect to your Carlsberg Britvic online ordering account - input your SoldTo number and postcode of your premises.

5. Log In, Explore Features and Access Exclusive Content

Once registered and linked:

  • View your order history, check upcoming deliveries, and access your account details.

  • Enable reminders for order cut-offs to avoid missing deadlines 

  • Browse 'Thirst', our digital brochure with promotions and engaging visual content

If you experience any issues when trying to set up your account, get in touch via our Live Chat. Our Customer Service team will be happy to assist!

Related to

  • cockpit
  • online ordering
  • set up
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