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Innserve: Keeping Carlsberg Britvic’s Cellars Flowing Smoothly

Carlsberg Britvic Customer Services
Updated 14 October 2025 13:01

In the hospitality and drinks industry, downtime in dispensing systems, whether due to faulty cellars, inadequate cooling, or clogged lines, can cost licensees thousands in lost sales. 

For Carlsberg Britvic customers, the company they rely on to avert those issues is Innserve. Here’s a closer look at who they are, what they do, and why they matter.

innserve 1.jpg

Who is Innserve?

  • Innserve is a UK‑based technical services company specialising in the supply, installation, and maintenance of drinks dispensing systems, including beer, soft drinks, cellar cooling and refrigeration. 

  • Established in 2005, they service tens of thousands of licensed and non‑licensed premises across England, Scotland, and Wales. Their workforce includes over 400 maintenance and installation technicians.

  • Innserve also operates a large vehicle fleet, bolstered by robust logistics, asset management, and R&D.

Innserve & Carlsberg Britvic: The Partnership

Carlsberg Britvic uses Innserve as its technical services partner, especially for cellar services and dispense equipment.

When Carlsberg Britvic customers report issues with dispensing, such as bad flow, poor temperature, line cleanliness, and equipment faults, Innserve is the team that typically responds. Whether through a fault ticket, a telephone diagnosis, or deployment of a technician, Innserve bridges the gap between the equipment in the cellar and the brand promise at the bar.

If you experience any issues with your equipment, beer dispensing, or anything related to your cellar, please don’t hesitate to contact Innserve. Their team of professional technicians is on hand to provide fast, reliable support to keep your systems running smoothly and efficiently. Whether it's a minor fault or a more complex problem, Innserve are there to help ensure minimal disruption to your service.

To contact Innserve, please visit: https://www.innserveltd.co.uk/index or call them on 01937 535000.

 

Related to

  • innserve
  • tech
  • faulty
  • cellar services
  • tech services
  • beer dispensing
  • equipment
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