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  • I need to update my delivery instructions
  • Add or change your email address for delivery notes

I need to update my delivery instructions

Carlsberg Britvic Customer Services
Updated 21 November 2025 12:38

Updating your delivery instructions is a simple yet crucial step to ensure your order is delivered accurately and efficiently.

Need to update your delivery instructions? Click HERE

Person checking straps on truck 2.jpg

Whether you want to specify where your deliveries should be left, provide gate codes, or add a delivery contact number, updating your delivery instructions is an essential part of streamlining your delivery experience with us. 

Simply click 'Submit a request' at the top right corner of your screen and select 'Manage Your Account Details' and 'Update Delivery Instructions' or click here. 

If you have any further questions, feel free to reach out to our Customer Service Team via the Live Chat button at the bottom right corner of your screen — we're always here to assist you!

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  • contact details
  • updating details
  • delivery instructions
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