Submit a request – Carlsberg Britvic

How can we help?

Your email address

Ullage -Faulty Keg/Cask

What type of account are you?

Please choose the account type that applies to you. This allows us to offer the right support and ensure your request reaches the correct team.

Ullage Reference Number:

Please enter the ullage reference number associated with your request. You should have received this reference when the ullage was originally logged.

Account Name:

Please provide the official name of your company or organisation

Account Number/PHC:

Please provide your account number. If applicable, you may enter your PHC reference instead.

Postcode:

Please provide the postcode of your company or organisation

Email Address:

Please provide your preferred email address for us to contact you

Issue

Please select the option that best describes your issue. If you cannot find a suitable option or would like to provide further details, please use the additional information box below.

Product Name

Please provide the product name as it appears on the item, packaging, or order.

Container Size

Please provide the keg size in gallons or litres. (for example, 9 gallons, 11 gallon, 22 gallon, 30 litre, or 50 litre).

Gallons/Litres Used

Enter the number of gallons or litres used.

Best Before Date

Please enter the Best Before Date exactly as shown on the packaging.

Coors - Racking Letters(optional)

For Coors products only: this is a two-letter code (in capital letters) found alongside the best-before date

Container / Batch Number

Looks like GB0F23847

Julian Code / Sequence Number

Looks like N1234 (put x if no code)

Do you need to report another faulty barrel?(optional)

Product Name

Please provide the product name as it appears on the item, packaging, or order.

Issue

Please select the option that best describes your issue. If you cannot find a suitable option or would like to provide further details, please use the Additional Information box below.

Container Size

Please provide the keg size in gallons or litres. (for example, 9 gallons, 11 gallon, 22 gallon, 30 litre, or 50 litre).

Gallons/Litres Used

Enter the number of gallons or litres used.

Best Before Date

Please enter the Best Before Date exactly as shown on the packaging.

Container / Batch Number

Looks like GB0F23847

Julian Code / Sequence Number

Looks like N1234 (put x if no code)

Do you need to report another faulty barrel?(optional)

Product Name

Please provide the product name as it appears on the item, packaging, or order.

Issue

Please select the option that best describes your issue. If you cannot find a suitable option or would like to provide further details, please use the Additional Information box below.

Container Size

Please provide the keg size in gallons or litres. (for example, 9 gallons, 11 gallon, 22 gallon, 30 litre, or 50 litre).

Gallons/Litres Used

Enter the number of gallons or litres used.

Best Before Date

Please enter the Best Before Date exactly as shown on the packaging.

Container / Batch Number

Looks like GB0F23847

Julian Code / Sequence Number

Looks like N1234 (put x if no code)

Additional Information:(optional)

Please use this box to provide any further information that may help us with your request. Any additional details you can share will help us review and process your request as smoothly as possible.

I confirm I am the account holder, or, have permission on behalf of the account holder to discuss this request with Carlsberg Britvic

Attachments(optional)

Add file or drop files here