Submit a request – Carlsberg Britvic

How can we help?

Your email address

What is the reason for requesting a credit or uplift?

If you select "Items Delivered In Error", please also let us know in the description if there are any items missing from your order. If any items are damaged, be sure to include photos so we can process your request accurately and promptly.

What type of account are you?

Please choose the account type that applies to you. This allows us to offer the right support and ensure your request reaches the correct team.

Account Name:

Please provide the official name of your company or organisation

Account Number/PHC:

Please provide your account number. If applicable, you may enter your PHC reference instead.

Postcode:

Please provide the postcode of your company or organisation

Email Address:

Please provide your preferred email address for us to contact you

Sales Order Number:

Please enter the order number linked to your order, so our team can identify and process your request efficiently.

Please select the items related to your request.

If you are selecting more than one item, please use the description field to provide details for each item.

What is the product?

If available, please provide the SKU and product description for each item. If you are submitting more than one item, please use the description field to include details for each one.

Date Of Delivery

Please provide the exact delivery date so we can quickly locate your order and assist you further.

Description

Please provide us with some more detail

I confirm I am the account holder, or, have permission on behalf of the account holder to discuss this request with Carlsberg Britvic

Attachments(optional)

Add file or drop files here